Belmont Dental Practice respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store and protect your information when you use our website or contact us.

We handle personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

The Data Controller and Information Governance Lead for Belmont Dental Practice is Dr Kamakshi (Keshvi) Modi.

If you have any questions, comments, suggestions or concerns about how we handle your personal information, please contact us:

Email: info@belmontdentalgx.co.uk
Telephone: 01753 882 126

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name and contact details, including telephone number, email address and postal address
• Information you provide when making an enquiry or requesting an appointment
• Information submitted through forms on our website
• Dental and medical information where you become a patient
• Information relating to appointments, treatment, payments and your patient account
• Information provided when you give feedback or make a complaint

Where you provide health information, this may constitute special category data under UK data protection law.

3. How we use your information

We use personal information where necessary to:

• Respond to enquiries and requests submitted through our website
• Arrange and manage appointments
• Provide dental care and maintain accurate clinical records
• Communicate with you about your treatment and care
• Process payments and manage your patient account
• Deal with feedback, concerns and complaints
• Meet our legal, regulatory and professional obligations
• Protect the health, safety and rights of our patients and staff
• Send marketing communications where we have a lawful basis to do so

We will only use your information for appropriate and lawful purposes and will not collect more information than is necessary.

4. Our lawful basis for using your information

We process personal information using the lawful basis that is appropriate for the particular purpose. This may include:

• Contract: where processing is necessary to provide services you have requested or to manage our relationship with you
• Legal obligation: where we are required to process information to comply with the law
• Legitimate interests: where processing is necessary for the legitimate operation, security and administration of the practice, provided these interests do not override your rights
• Consent: where we ask for your consent, such as for certain marketing activities
• Health and social care purposes: where we process health information as part of providing and managing dental care, in accordance with applicable data protection requirements

Where we rely on consent, you can withdraw it at any time.

5. Confidentiality and sharing information

Your dental and personal information is treated as confidential.

We only provide access to information where there is a legitimate reason to do so, and access is limited to those who need it to provide care, administer the practice or fulfil a legal or professional responsibility.

Information may be shared where this is necessary and lawful, for example with other healthcare professionals involved in your care, relevant service providers acting on our behalf, or where we are legally required to do so.

6. How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Staff are expected to maintain patient confidentiality and receive appropriate training in data protection and confidentiality.

7. How long we keep your information

We retain personal and clinical information only for as long as necessary for the purposes for which it was collected and in accordance with applicable legal, regulatory and professional requirements.

When information is no longer required, it is securely deleted or disposed of.

8. Third parties

We may share information with appropriate third parties where this is necessary and lawful. This may include:

• Healthcare professionals involved in your care
• Organisations providing services to the practice, such as IT, payment, practice-management or communication services
• Professional or regulatory bodies where required
• Government or law-enforcement authorities where we are legally required to provide information

Where third parties process information on our behalf, we take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

9. Your rights

Depending on the circumstances, you have rights under data protection law including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request restriction of processing in certain circumstances
• Object to certain processing
• Request deletion of your information where the law allows
• Request transfer of certain information to another organisation
• Withdraw consent where we rely on consent

Some rights are subject to legal exceptions and may not apply in every circumstance.

To exercise your rights, please contact the practice using the details above. We may need to verify your identity before responding to a request.

10. Data protection complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and try to resolve your concern.

You can also complain directly to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO telephone: 0303 123 1113
Website: Information Commissioner’s Office

11. Updates to this Privacy Notice

We review this Privacy Notice regularly and may update it when our services, systems or legal requirements change.

Last updated: September 2026